Refund Policy

We want you to be satisfied with PersonaAgent. If you are not happy with your paid subscription, you may request a refund under the conditions below.

• Refund requests must be submitted within 14 days of the original subscription purchase or renewal.
• Refunds apply to the most recent billing period. We do not refund partial months after a subscription has been used.
• If you received a refund on a previous subscription, you may not be eligible for another refund on a new subscription for the same account.

• One-time application kits or purchased credits that have already been used.
• Gift cards, promotional codes, or discounted bundles after redemption.
• Subscriptions cancelled after the eligible refund window.

Email us at [email protected] from the email address associated with your account. Include your account email, the date of purchase, and the reason for your refund request. We aim to respond within 3 business days.

Approved refunds are returned to the original payment method within 5–10 business days, depending on your payment provider. If we cannot refund the original method, we will contact you to arrange an alternative.

If you have any questions about this policy, contact us at [email protected].